We’re sorry you’re having an issue with the app. There is an FAQ built in to the app, but you can also consult the following sections of your user guide: Connecting your system and smart device and Troubleshooting. A digital copy can be found here. If you’re still having trouble, please call customer support at 866-647-0691. We’ll be happy to help.
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While standing, measure the inside of your leg from the bottom of your heel to your groin.
Measure around the widest part of your thigh.
Measure around the widest part of your calf.
Measure around the widest part of your ankle.
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